Cash on Delivery (COD) Policy
Mia - Cash on Delivery (COD) Policy
At Mia, we strive to provide our valued customers with a seamless and convenient shopping experience. To ensure transparency and the smooth processing of Cash on Delivery (COD) orders, we have established the following policy:
- Maximum Order Value for COD:
We offer Cash on Delivery for orders with a product cost of up to Rs. 4,000/- (Indian Rupees Four Thousand only).
- COD Service Charge:
For all COD orders, a nominal service charge of Rs. 200/- (Indian Rupees Two Hundred only) will apply. This charge covers the convenience and security of your cash payment.
- Order Confirmation:
When placing a COD order, you will receive an order confirmation email. Please be prepared to make the payment in cash, including the product cost and the COD service charge, to our delivery personnel upon receipt of your order.
- Payment Process:
Upon delivery, please ensure you have the exact cash amount ready (product cost + COD service charge). Our delivery personnel will provide you with a receipt upon payment.
- Order Verification:
Our delivery personnel will contact you to verify your COD order. Please cooperate with them to facilitate a smooth and secure transaction.
- Order Cancellation:
If you wish to cancel a COD order, please do so before order confirmation to avoid any inconvenience. You can cancel your order by contacting our customer support team.
- Compliance:
We request our customers to kindly adhere to this COD policy to ensure a hassle-free shopping experience for everyone.
Please note that Mia reserves the right to modify or update this COD policy at any time. We encourage you to review this policy periodically for any changes or updates.
Thank you for choosing Mia, and we look forward to serving you with high-quality products and exceptional customer service. If you have any questions or concerns regarding our Cash on Delivery policy, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority.